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Omni Auto Insurance Review

Monday, 16 December 2013 15:36

Omni Insurance is an insurance provider specializing in high risk and non-standard auto insurance and sells its insurance in 15 states. There is very limited information about the company online, and interested customers would have to call them to get information on available discounts, insurance products offered in their state, and other relevant information. Although Omni is a smaller insurance company there are several negative reviews online with various claims of customer support issues, billing issues, claims processing difficulties and various other problems.

Company Background Information

Omni Auto Insurance is an insurance provider based out of Atlanta, Georgia that was founded in 1986. It was acquired by Hartford Financial in 1998 and was sold to Inverness Management in 2006. The company specializes in selling insurance to high risk drivers and drivers with a limited driving history. A.M. Best rated Omni Insurance Group a B+ and the company is currently offering insurance in 15 states. The company has not been rated by J.D. Power in the most recent claims satisfaction survey.

Pros of Omni Auto Insurance

  • Offers insurance options to higher risk drivers
  • Bilingual customer support

Cons of Omni Auto Insurance

  • Outdated website with minimal features
  • Some negative reviews online
  • Limited information available about their products and discounts

Discounts

There is not much information about the discounts that are offered. To get more information on discounts, drivers would need to call one of their agents or support staff.

Types of Insurance Offered

Omni Insurance offers auto insurance policies to high risk drivers and offers features like low down payment, payment plans, and support in both English and Spanish. Policy reinstatement is offered up to 30 days as one of its unique insurance features, but mentions that there will be a lapse in coverage and that only the discounts would be retained.

It can be assumed that the company offers the minimal level of liability coverage for the 15 states where it sells insurance, but it is not clear whether or not Omni offers additional insurance products like comprehensive coverage, collision coverage, or other types of supplementary insurance.

Website

The website is built on outdated technology and does not have very much information about the different auto insurance products, discounts or other information about Omni Insurance. The website has a brief about section, the option to make a payment from the website, an agent resource center, and contact information. Claims cannot be reported from the website, but there is a phone number provided for claims.

Customer Reviews

Omni has a C+ BBB rating and there are some negative reviews posted online. Customers have complained of their rates increasing, difficulties reaching their support staff, unexpected fees, difficulties getting refunds, claims processing problems and various other issues. Other people who were hit by Omni insured vehicles claimed that there were difficulties reaching them for reimbursement and slow claims processing. Omni is one of the smaller insurance providers in the United States but it has a substantial number of customer complaints online.

Omni

Recommendations

Although Omni Insurance has received some negative reviews online, it still may be worth considering for high risk drivers and other drivers who may have trouble finding coverage at other insurance providers. With the limited information about Omni online it is not clear what the major benefits of the company are compared to other high risk insurance companies. Non-standard or high risk drivers would do best to compare rates from multiple high risk providers and see which ones offer the most affordable rates with the best coverage. If you are shopping for auto insurance now you can compare rates from multiple providers by entering your zip code on this page.

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Company Information
Sales Phone 866-300-6433
Website
http://www.omniins.com
Market Share N/A
AM Best Score B+
JD Power Rating N/A
Coverage
Alabama, Mississippi, Connecticut, Ohio, Florida, Pennsylvania, Georgia, South Carolina, Illinois, Tennessee, Indiana, Virginia, Kentucky, Washington, Missouri